FAKTOR-FAKTOR YANG BERHUBUNGAN DENGAN PEMANFAATAN BPJS TERHADAP PELAYANAN KESEHATAN PESERTA BPJS DI PUSKEMAS LAPANDEWA KABUPATEN BUTON SELATAN
DOI:
https://doi.org/10.51878/healthy.v6i1.16473Keywords:
BPJS Kesehatan; Pemanfaatan Pelayanan KesehatanAbstract
The National Health Insurance (JKN) program administered by the Healthcare and Social Security Agency (BPJS Kesehatan) aims to ensure equitable healthcare access, yet primary care utilization at Lapandewa Public Health Center remains suboptimal. This quantitative study with a cross-sectional design aimed to analyze factors associated with healthcare service utilization among BPJS participants at Lapandewa Public Health Center, South Buton Regency, in 2026. A sample of 97 respondents was calculated using the Slovin formula and selected via purposive sampling based on specific regional and active membership inclusion criteria. Data were gathered through structured questionnaires and examined using univariate analysis, bivariate chi-square tests, and multivariate binary logistic regression. The findings revealed that knowledge was significantly associated with service utilization (p=0.002; "Exp" (B)=98.566), whereas age (p=0.449), gender (p=0.749), and employment status (p=0.081) exhibited no statistically significant associations. The public health center is recommended to intensify communicative outreach regarding participant entitlements and referral procedures to stimulate community health-seeking behavior.
References
Badan Pusat Statistik. (2024). Kabupaten Buton Selatan dalam angka 2024. Badan Pusat Statistik Kabupaten Buton Selatan.
Berliana, I. S. (2023). Faktor yang berhubungan dengan kepesertaan program BPJS Kesehatan di Kantor BPJS Kesehatan Kabupaten Sukoharjo. Jurnal Rekam Medis dan Informasi Kesehatan, 4(1), 25–34. https://doi.org/10.31983/jrmik.v4i1.9723
BPJS Kesehatan. (2024). Data kunjungan fasilitas kesehatan tingkat pertama Kabupaten Buton Selatan tahun 2024. BPJS Kesehatan Kantor Cabang Baubau.
Cheng, Q., Fattah, R. A., Susilo, D., Karyono, M., & Kusuma, D. (2025). Determinants of healthcare utilization under the Indonesian national health insurance system – a cross-sectional study. BMC Health Services Research, 25, Article 48. https://doi.org/10.1186/s12913-024-11951-8
Firdaus, M., Angella, S., Syahada, J., & Azhari, M. E. (2021). Penyuluhan tentang pemanfaatan fasilitas kesehatan pada warga Kelurahan Kulim. Awal Bros Journal of Community Development, 2(2), 43–47. https://doi.org/10.54973/abjcd.v2i2.129
Hasibuan, S. R. (2025). Utilization of preventive care visits in primary healthcare: Evidence from Indonesia’s National Health Insurance. Jurnal Jaminan Kesehatan Nasional, 5(2), 184–197. https://doi.org/10.53756/jjkn.v5i2.374
Herlinawati, H., Banowati, L., & Nurhasan, H. D. (2024). Determinan pemanfaatan pelayanan kesehatan oleh peserta BPJS. Healthcare: Jurnal Kesehatan, 13(1), 59–73. https://doi.org/10.35568/healthcare.v13i1.4589
Imam, C. W., Anugrahanti, W. W., & Rahayu, R. P. (2022). Pendampingan masyarakat tentang alur pelayanan rawat jalan pada rumah sakit. SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan, 6(1), 298–303. https://doi.org/10.31764/jpmb.v6i1.7282
Irwan, B. (2018). Analisis faktor-faktor yang berhubungan dengan pemanfaatan penggunaan pelayanan kesehatan pada peserta Jaminan Kesehatan Nasional (JKN) di wilayah kerja Puskesmas Payakabung Kabupaten Ogan Ilir. Jurnal Kesehatan Terpadu, 9(2), 189–197. https://doi.org/10.32695/jkt.v9i2.38
Muallima, N., Aras, D. U., & Ibrahim, J. (2024). Increasing the utilization of health facilities through education: Case study in Gentungang Village, West Bajeng District, Gowa Regency. I-Com: Indonesian Community Journal, 4(2), 851–858. https://doi.org/10.33379/icom.v4i2.4408
Oktarianita, O., Sartika, A., & Wati, N. (2021). Hubungan status pekerjaan dan pendapatan dengan pemanfaatan puskesmas sebagai pelayanan primer di Puskesmas Sidomulyo. Avicenna: Jurnal Ilmiah, 16(2), 91–96. https://doi.org/10.36085/avicenna.v16i2.1927
Oladosu, A. O., Khai, T. S., & Asaduzzaman, M. (2023). Factors affecting access to healthcare for young people in the informal sector in developing countries: A systematic review. Frontiers in Public Health, 11, Article 1168577. https://doi.org/10.3389/fpubh.2023.1168577
Paggantih, A., Suryoputro, A., & Jati, S. P. (2019). Faktor-faktor yang berhubungan dengan pemanfaatan pelayanan kesehatan oleh peserta Jaminan Kesehatan Nasional (JKN) di Puskesmas Mekarsari tahun 2019. Media Kesehatan Masyarakat Indonesia, 18(4), 140–146. https://doi.org/10.14710/mkmi.18.4.140-146
Rahayu, Y. Y. S., Araki, T., & Rosleine, D. (2021). Predictors of the use of traditional medicines in the universal health coverage system in Indonesia. Global Journal of Health Science, 13(6), Article 24. https://doi.org/10.5539/gjhs.v13n6p24
Rahmawati, D. (2020). Hubungan pendidikan dan usia peserta dengan tingkat pemanfaatan BPJS Kesehatan di Puskesmas. Jurnal Kesehatan Masyarakat Indonesia, 17(4), 175–183. https://doi.org/10.26714/jkmi.17.4.2020.175-183
Saputro, A. A. (2022). Penggunaan WA Blast di Kantor Cabang Magelang dalam upaya penurunan rasio rujukan dan mengamankan peserta PRB Prolanis di FKTP. Jurnal Jaminan Kesehatan Nasional, 2(1), 48–59. https://doi.org/10.53756/jjkn.v2i1.48
Sari, M., & Nugroho, T. (2022). Analisis faktor sosial ekonomi dalam pemanfaatan layanan BPJS Kesehatan di Puskesmas. Jurnal Ekonomi Kesehatan, 7(3), 120–129. https://doi.org/10.7454/jek.v7i3.1098
Sujarwoto, S., Holipah, H., & Maharani, A. (2026). Hidden inequities in universal health coverage: Determinants of health insurance underutilization in Indonesia. BMC Public Health, 26, Article 26841. https://doi.org/10.1186/s12889-026-26841-3
Sukardi, S. I. S. (2024). Good governance dan analisis pohon masalah dalam pelayanan jaminan kesehatan. Jurnal Pahlawan, 7(1), 11–22. https://doi.org/10.36555/pahlawan.v7i1.2185
Sumpeno, S. J., Raniah, S., & Gurning, F. P. (2025). Faktor-faktor yang mempengaruhi pemanfaatan BPJS pada pelayanan kesehatan di Puskesmas. Jurnal Kesehatan Tambusai, 8(7), 4706–4712. https://doi.org/10.56338/jks.v8i7.8278
Swarjana, I. K. (2018). Metodologi penelitian kesehatan. Prenadamedia Group.
