HUBUNGAN JOB DEMANDS DENGAN WORK ENGAGEMENT PADA PNS BALAI BESAR POM DI MEDAN
DOI:
https://doi.org/10.51878/paedagogy.v6i3.13382Keywords:
Job Demands, Work Engagement, Aparatur Sipil Negara, Balai Besar POM, Pegawai Negeri SipilAbstract
ABSTRACT
Employee work engagement plays a pivotal role in sustaining the quality and effectiveness of public services, while increasing job demands may shape the extent to which employees remain psychologically connected to their work. Within government institutions, however, evidence regarding the association between job demands and work engagement remains inconsistent, particularly in organizations responsible for regulatory oversight and public service, such as the National Agency of Drug and Food Control. This study examined the relationship between these two variables among Civil Servants employed at the Medan Center for Food and Drug Control using a quantitative correlational design. The study involved the entire population of 127 employees through a total sampling technique. Data were collected using the Job Demands Scale and the Work Engagement Scale, and analyzed through normality and linearity tests followed by the Pearson Product-Moment correlation using IBM SPSS Statistics 26.0. Descriptive findings indicated that most participants reported low levels of job demands and high levels of work engagement. Correlation analysis yielded a coefficient of r = −0.280 with a significance value of p = 0.001 (p < 0.05), indicating a significant negative relationship between the two variables. These findings contribute additional empirical evidence concerning the interplay between job demands and employee engagement in the public sector while providing practical insights for developing human resource management strategies aimed at sustaining employees' work engagement.
ABSTRAK
Keterikatan pegawai terhadap pekerjaan menjadi salah satu elemen yang menentukan keberhasilan penyelenggaraan layanan publik, sementara tuntutan pekerjaan yang terus berkembang dapat memengaruhi kualitas keterlibatan tersebut. Pada lingkungan instansi pemerintah, hubungan antara job demands dan work engagement masih memperlihatkan temuan yang beragam, khususnya pada organisasi yang memiliki karakteristik tugas pengawasan dan pelayanan seperti Balai Besar POM. Penelitian ini mengeksplorasi keterkaitan kedua variabel tersebut pada Pegawai Negeri Sipil (PNS) Balai Besar POM di Medan melalui pendekatan kuantitatif dengan desain korelasional. Seluruh populasi yang berjumlah 127 pegawai dilibatkan sebagai responden menggunakan teknik total sampling. Data diperoleh melalui Skala Job Demands dan Skala Work Engagement, kemudian dianalisis menggunakan uji normalitas, uji linearitas, serta korelasi Pearson Product Moment berbantuan IBM SPSS Statistics 26.0. Gambaran deskriptif menunjukkan bahwa sebagian besar responden berada pada kategori job demands rendah dan work engagement tinggi. Analisis korelasi menghasilkan koefisien sebesar r = −0,280 dengan nilai signifikansi p = 0,001 (p < 0,05), yang mengindikasikan adanya hubungan negatif dan signifikan antara kedua variabel. Temuan ini memperluas bukti empiris mengenai dinamika tuntutan kerja dan keterikatan pegawai pada sektor pemerintahan sekaligus memberikan landasan bagi penguatan strategi pengelolaan sumber daya manusia untuk mempertahankan tingkat work engagement secara berkelanjutan.
Downloads
References
Alisa, R. N., & Said, L. R. (2025). Between job demands and work engagement: Considering the mediating role of work-life balance and perceived organizational support. Jurnal Ilmiah Ilmu Administrasi Publik, 15(1), 143–156. https://garuda.kemdiktisaintek.go.id/documents/detail/5309941
Anggraini, S. W., & Mulyana, O. P. (2022). Hubungan antara tuntutan kerja dengan keterikatan kerja pada karyawan tetap PT. X. Character: Jurnal Penelitian Psikologi, 9(7), 27–29. https://ejournal.unesa.ac.id/index.php/character/article/view/47978
Aprilianingsih, A., & Frianto, A. (2022). Pengaruh job demands dengan work engagement pada tenaga kependidikan di perguruan tinggi. Jurnal Ilmu Manajemen, 10(1), 173–182. https://journal.unesa.ac.id/index.php/jim/article/view/16798
Astuti, I. D., Partina, A., & Amalia, B. A. (2025). Pengaruh work life balance dan job demands terhadap work engagement yang dimediasi job satisfaction: Studi pada anggota Biro Logistik Polda DIY. Cakrawangsa Bisnis: Jurnal Ilmiah Mahasiswa, 6(2), 119–136. https://www.journal.stimykpn.ac.id/index.php/cb/article/view/622
Bakker, A. B., Demerouti, E., Taris, T. W., Schaufeli, W. B., & Schreurs, P. J. G. (2003). A multigroup analysis of the job demands–resources model in four home care organizations. International Journal of Stress Management, 10(1), 16–38. https://doi.org/10.1037/1072-5245.10.1.16
Bakker, A. B., Demerouti, E., & Sanz-Vergel, A. (2023). Job demands–resources theory: Ten years later. Annual Review of Organizational Psychology and Organizational Behavior, 10(1), 25–53. https://www.annualreviews.org/content/journals/10.1146/annurev-orgpsych-120920-053933
Deastri, L. H., Diana, R., & Listyowati, A. (2026). Peran well-being dalam hubungan antara job demand-resources dengan kinerja. Psikologia: Jurnal Psikologi, 11(2), 1–13. https://psikologia.umsida.ac.id/index.php/psikologia/article/view/1933
Farahdila, E. F. (2026). Hubungan antara work life balance dengan work engagement pada karyawan Hotel X (Doctoral dissertation, Universitas Muhammadiyah Malang). https://eprints.umm.ac.id/id/eprint/29524/
Geubrina, A., Erwin, E., & Dewi, W. N. (2026). Hubungan perceived organizational support (POS) dengan work engagement pada perawat. Bunda Edu-Midwifery Journal (BEMJ), 9(2), 173–178. https://bemj.akbidbunda.ac.id/BEMJ/article/view/744
Hamid, A. N., Beninda, S. P., Rahmadani, R., & Zadly, M. K. (2025). Meningkatkan work engagement: Strategi praktis untuk membangun tim bersemangat dan produktif di lingkup BPSDM. Menulis: Jurnal Penelitian Nusantara, 1(12), 13–18. https://padangjurnal.web.id/index.php/menulis/article/view/737
Harahap, S. W. (2023). Pengaruh work-life balance terhadap profesionalisme melalui mediasi kepuasan kerja pada Aparatur Sipil Negara (ASN) di lingkungan Pemerintah Kabupaten Tapanuli Selatan (Doctoral dissertation, Universitas Medan Area). https://repositori.uma.ac.id/jspui/handle/123456789/19612
Istanti, E., Kusmaningtyas, A., Mujanah, S., & Suherman, A. D. G. (2025). Peran work engagement dalam memediasi kecerdasan emosional, spiritual, dan intelektual terhadap kinerja dosen: Efek moderasi dukungan organisasi. Jurnal Kajian Ilmiah, 25(3), 277–290. https://doi.org/10.31599/wkkc6176
Karaferis, D., Aletras, V., Raikou, M., & Niakas, D. (2022). Factors influencing motivation and work engagement of healthcare professionals. Materia Socio-Medica, 34(3), 216. https://pmc.ncbi.nlm.nih.gov/articles/PMC9559882/
Li, M., Liu, Y., Ma, E., & Zhang, X. (2026). Igniting doctoral students’ work engagement: The roles of managing up atmosphere and work passion within their research groups from a job demands-resources perspective. Higher Education, 91(4), 1449–1468. https://link.springer.com/article/10.1007/s10734-025-01479-z
Pratomo, A. G., & Syaebani, M. I. (2025). Job demands dan resources terhadap kinerja tugas. Jurnal Ilmiah Manajemen dan Bisnis, 26(2), 112–134. https://jurnal.umsu.ac.id:444/index.php/mbisnis/article/view/26355
Putri, A. R., & Primanita, R. Y. (2025). Kontribusi job satisfaction terhadap work engagement pada perawat di RSUD Dr. Achmad Mochtar Bukittinggi. Social, Humanities, and Educational Studies (SHES): Conference Series, 8(4), 724–731. https://jurnal.uns.ac.id/SHES/article/view/109577
Rifatbegovic, N., Mahmutovi?, I., & Deli?, A. (2026). Managerial competencies as predictors of employee work engagement in healthcare organizations: A job demands–resources perspective. Journal of Eastern European and Central Asian Research (JEECAR), 13(1), 66–80. https://doi.org/10.15549/jeecar.v13i1.2182
Rizal, A. S., & Sebayang, D. K. A. (2026). The effect of job demand, quality of work life, and perceived organizational support on work engagement with self-determination as a mediation variable on corrective institution employees in Indonesia. Veredas do Direito, 23(1), e234194–e234194. https://doi.org/10.18623/rvd.v23.n1.4194
Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement. Journal of Organizational Behavior, 25(3), 293–315. https://doi.org/10.1002/job.248
Salsabila, F. I., & Halida, A. N. (2025). Studi literatur: Analisis pengaruh kualitas kehidupan kerja terhadap keterikatan kerja pada karyawan. Character: Jurnal Penelitian Psikologi, 12(1), 103–112. https://ejournal.unesa.ac.id/index.php/character/article/view/65162
Sinurat, H., Raga, R. A., Pertiwi, H. P., Gusti, M. A., Sirait, A. R. S., & Nuraini, M. (2026). Pengaruh beban kerja, work engagement, dan komitmen organisasi terhadap kinerja pegawai Perwakilan Badan Kependudukan dan Keluarga Berencana Nasional (BKKBN) Provinsi Sumatera Barat. Paradoks: Jurnal Ilmu Ekonomi, 9(1), 80–91. https://doi.org/10.57178/paradoks.v9i1.1977
Trung, C. T. T., Teh, C. J., & Tee, P. K. (2026). The impact of psychological capital on employee work engagement in Vietnam’s securities firms: The mediating role of psychological well-being and the moderating role of perceived organizational support. Cogent Business & Management, 13(1), 2654115. https://doi.org/10.1080/23311975.2026.2654115
WS, S. K., Muryati, M., & Mas, N. (2026). Pengaruh beban kerja dan strategi manajemen SDM terhadap burnout pada tenaga kesehatan melalui intervensi organisasional sebagai variabel mediasi di RSUD Prof. Dr. HM Chatib Quzwain. Jesya, 9(1), 448–460. https://stiealwashliyahsibolga.ac.id/jurnal/index.php/jesya/article/view/2624
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Cintia M F Lumban Gaol, Nenny Ika Putri Simarmata
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
