STRATEGI PENGEMBANGAN KOMPETENSI ASN (STUDI KUALITATIF KOMPETENSI TEKNIS DI BPSDM PROVINSI JAWA TIMUR)

Abstract

The development of technical competence of State Civil Apparatus (ASN) is a strategic element in supporting bureaucratic transformation and improving the quality of public services. This study aims to analyze the strategy for developing technical competence of ASN in BPSDM of East Java Province using the SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis approach. The research method used is qualitative with data collection techniques through in-depth interviews, observations, and documentation of instructors, structural officials, and training participants. The results of the study indicate that the implementation of training has adopted a needs-based learning model and digital technology, such as blended learning and e-learning. The main strengths lie in the competence of instructors and regulatory support, while weaknesses include limited human resources and suboptimal performance-based evaluation. Opportunities are open through cross-sector collaboration and the use of learning technology, but challenges remain such as resistance to change and the digital literacy gap between ASN. The recommended strategies include strengthening corporate universities, improving digital infrastructure, level-based competency mapping, and forming a learning intelligence team. This study recommends the need for an adaptive, sustainable, and integrated training approach with the ASN career development system to face digital disruption and the dynamics of public policy that continue to develop.

ABSTRAK
Pengembangan kompetensi teknis Aparatur Sipil Negara (ASN) merupakan elemen strategis dalam mendukung transformasi birokrasi dan peningkatan kualitas pelayanan publik. Penelitian ini bertujuan untuk menganalisis strategi pengembangan kompetensi teknis ASN di BPSDM Provinsi Jawa Timur dengan menggunakan pendekatan analisis SWOT (Strengths, Weaknesses, Opportunities, Threats). Metode penelitian yang digunakan adalah kualitatif dengan teknik pengumpulan data melalui wawancara mendalam, observasi, dan dokumentasi terhadap widyaiswara, pejabat struktural, dan peserta pelatihan. Hasil penelitian menunjukkan bahwa pelaksanaan pelatihan telah mengadopsi model pembelajaran berbasis kebutuhan dan teknologi digital, seperti blended learning dan e-learning. Kekuatan utama terletak pada kompetensi widyaiswara dan dukungan regulasi, sedangkan kelemahan mencakup keterbatasan SDM dan belum optimalnya evaluasi berbasis kinerja. Peluang terbuka melalui kolaborasi lintas sektor dan pemanfaatan teknologi pembelajaran, namun tantangan tetap ada seperti resistensi perubahan dan kesenjangan literasi digital antar ASN. Strategi yang disarankan mencakup penguatan corporate university, peningkatan infrastruktur digital, pemetaan kompetensi berbasis level, dan pembentukan tim pemantau pembelajaran (learning intelligence team). Penelitian ini merekomendasikan perlunya pendekatan pelatihan yang adaptif, berkelanjutan, dan terintegrasi dengan sistem pengembangan karier ASN guna menghadapi disrupsi digital dan dinamika kebijakan publik yang terus berkembang.